Don't Fear the Reefer
Join us for a cold, hard look at the most misunderstood claims in freight — refrigerated cargo. From spoiled produce to pharmaceutical shipments gone wrong, we'll break down the real causes of reefer claims, who’s liable when things thaw out, and what documentation is critical for defending or pursuing losses. Whether you're adjusting the claim or hauling the load, this webinar is your defrost button for uncertainty.
Refrigerated freight claims can send chills down the spine of even seasoned claims professionals — but they don’t have to. Join us for "Don't Fear the Reefer", a focused and practical session on identifying, adjusting, and resolving claims involving commercial refrigeration trailers (reefers).
Presented by:
Valorie Steinbeck, CP, AINS, AIC-M
Team Manager/NGA – Inland Marine- Southeastern Region
Commercial Transportation Unit
Crawford & Company
What You'll Learn:
- Why reefer claims are on the rise — and what causes them most often
- How to interpret temperature logs and identify inconsistencies
- What documentation is absolutely essential to prove or deny liability
- Key legal defenses for carriers — and red flags for shippers and brokers
- Real-world case studies where reefer claims went right... and wrong
- Prevention strategies for reducing exposure and improving outcomes
Don’t get left out in the cold — arm yourself with the tools and tactics to handle refrigerated cargo claims with confidence.
Topics Covered:
- Understanding Reefer Trailers and Refrigerated Freight Basics
- Top causes of Reefer Freight Claims
- Key Elements of a Refrigerated Freight Claim
- Documentation and Evidence Collection
- Liability and Defensibility: When is the Carrier NOT at Fault
- Strategies to Prevent and Mitigate Losses
- Case Studies and Real World Claim Scenarios
Members Only
Complimentary - No Fee
Registration Required
Remote Option Only
For More Information:
